Otter.ai
Transcribe meetings, generate AI summaries, and automate action items for individuals and teams across all major platforms.
Otter.ai
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What is Otter.ai?
Content last verified May 4, 2026 Β· by the AI Tools Set Research Team
Otter.ai is an AI meeting assistant that records, transcribes and summarizes meetings in real time on Zoom, Google Meet and Microsoft Teams. It captures action items and lets you chat with an AI to recall details, making meetings searchable and easier to follow up on.
Key Features of Otter.ai
- Live Transcription: Transcribes conversations in real-time with speaker identification and multi-language support.
- AI Chat: Allows users to ask questions and generate content by searching across meeting transcripts and connected apps.
- Instant Summaries: Generates clear summaries of meetings, including decisions, action items, and key insights.
- Automated Action Items: Automatically captures and assigns next steps from every meeting.
- Otter Assistant: Automatically joins and transcribes meetings on Zoom, Microsoft Teams, and Google Meet.
- Custom Vocabulary: Learns and recognizes specific terms and jargon relevant to your team or industry.
- Playback Control: Offers synced audio and text playback with adjustable speeds for easy review.
- Channels: Organizes meetings by team, project, or topic for easy access and collaboration.
Use Cases for Otter.ai
- Capture sales call notes and get live coaching tips
- Automatically transcribe lectures and discussions for students
- Record interviews and production meetings for media professionals
- Get real-time assistance during candidate interviews
- Automate live demos and prospect engagement on websites
- Generate reports and content from meeting discussions
- Organize team meetings and project discussions into shared spaces
Pros & Cons
Pros
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Provides accurate live transcription and speaker identificationβ
Generates instant AI summaries with action itemsβ
Offers a generous free plan for basic useβ
Integrates with popular video conferencing and CRM toolsβ
Available across web, desktop, and mobile platformsβ
Supports custom vocabulary for improved accuracyCons
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Free plan has significant transcription minute limitationsβ
Advanced features like custom integrations are exclusive to Enterpriseβ
No explicit mention of browser extensions beyond Chromeβ
Higher tiers can be costly for individual usersPricing
Basic
$0 /month
β300 monthly transcription minutes
βZoom, MS Teams, Google Meet AI Chat
β3 lifetime audio/video file imports
βLive transcription & speaker identification
βiOS and Android apps
Pro
$8.49 /user/month
β1200 in-app recording minutes
βUp to 90 mins /meeting
β10 monthly audio/video file imports
βUnlimited storage
βSalesforce, HubSpot, Zapier integrations
MOST POPULAR
Business
$19.99 /user/month
βUnlimited meetings + in-app recordings
βUp to 4 hours /meeting
βUnlimited audio/video file imports
βEnhanced admin features (activity logs, usage analytics)
βJoin 3 concurrent meetings
Enterprise
Custom
βUnlimited custom AI workflows
βOtter Sales Notetaker
βCustom integrations (CRM, dialers)
βSSO, SCIM, Domain Capture
βOtter API & Webhooks
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