Grain records and transcribes video calls, then makes the most useful part instantly shareable: AI-identified highlight clips from customer interviews, sales calls, and user research that teams can clip, tag, and circulate without sending a full hour-long recording.

Beyond standard transcription and AI summaries, Grain's clip-first workflow lets anyone select a moment from a call and turn it into a short, shareable video snippet, useful for surfacing a customer quote in a product meeting or a sales objection in a team channel. Integrations with CRMs and product tools push these clips and insights directly into existing workflows, and its focus on qualitative research and customer-facing teams sets it apart from generic meeting-notes competitors.

Who is it for?

Product and research teams conducting customer interviews, and sales and customer-success teams who want to share specific call moments rather than entire recordings.

How much does Grain cost?

A free tier covers limited recordings and clips. Paid plans start around $19 per user per month with unlimited recordings, advanced AI insights, and CRM integrations.

Our verdict

Grain's clip-centric approach to meeting intelligence serves qualitative research and customer-facing teams better than transcript-dump competitors. For surfacing specific insights from calls quickly, it remains one of the better-designed tools in the category.